Commercial Service
ERP, CRM & Systems Integration Services
We connect ERP, CRM, commerce, communication, compliance, and custom platforms so business data moves through reliable workflows instead of manual copy-paste.
Target Customers
Who This Is For
Businesses with disconnected software, fragile webhooks, manual reporting, duplicate data entry, or customer communication gaps.
Commercial Intent Keywords
Business Problems
Problems We Address
Services & Deliverables
What Can Be Delivered
Scope depends on the existing systems, business rules, integrations, and evidence available during discovery.
- API and webhook integration design
- ERP, CRM, ecommerce, WhatsApp, and compliance integrations
- Data synchronization and transformation workflows
- Error handling, retries, monitoring, and audit trails
- Integration documentation and operational handover
Implementation Approach
How We Work
- 01Define the source of truth for each business record.
- 02Design integrations as pipelines with retries, logs, and clear failure handling.
- 03Avoid one-off scripts where the workflow needs operational reliability.
Relevant Technologies
Related Case Studies
Evidence From Related Work
Case studies preserve confidentiality and avoid unverified metrics.
Transport Costing, E-Invoicing and WhatsApp in One Production System
A fleet management operation needed invoices, documents and customer messages to be produced by the system — not by people. ZATCA e-invoicing, WhatsApp flows and OCR scanning now run inside the same operations system that tracks transport costs.
/work/tms-production-transport
A Multi-Actor Transport Platform Connecting Passengers, Captains and Companies
A unified transport management platform for Saudi Arabia connecting passengers, drivers and captains, travel agents and transport companies — web backend, mobile app, realtime services, phone login, trip matching and role-based onboarding.
/work/ftms-multi-actor-platform
From Engine Selection to Compliant E-Invoices in Production
ZATCA e-invoicing demands UBL 2.1 XML, ECDSA signing and the clearance flow. We selected a pure-Python engine over the Java alternatives and built the signing, XML and clearance pipeline inside the business system.
/work/zatca-einvoicing-engine
FAQ
Common Buyer Questions
Can you integrate ERP and CRM systems?
Yes, after mapping the records, ownership rules, API access, and sync direction.
Do you handle WhatsApp automation?
Yes, where the workflow uses approved communication channels and compliant business messaging practices.
Can you fix an existing failed integration?
Usually, after auditing logs, API contracts, authentication, data mapping, and failure modes.
Related Services
Connected Capabilities
ERPNext Implementation Services
We help businesses implement, customize, and integrate ERPNext to connect accounting, inventory, sales, and operational workflows.
Business Process Automation Services
We turn manual approvals, spreadsheet hand-offs, document handling, and operational follow-ups into controlled digital workflows.
Custom Business Software Development Services
We design and build custom business applications, portals, dashboards, and platforms around workflows that standard software cannot fully support.
Project Inquiry
Need Systems Integration Services?
Share the business problem, current systems, and timeline. We will review the fit and respond through the inquiry flow.
founder@galaxydigilabs.com